Frequently Asked Questions
Everything you need to know about TiTaCamp gear and services.
Product & Material
Why titanium over aluminum or stainless steel?
Titanium is significantly lighter than stainless steel and stronger than aluminum. It is also biocompatible (non-toxic), corrosion-resistant, and leaves no metallic taste in food or drinks. For ultralight backpacking, it is the ultimate material.
Is TiTaCamp gear pure titanium?
Yes, we use TA1 (Grade 1) or TA2 (Grade 2) pure titanium for our cookware and utensils to ensure the highest level of safety and weight efficiency.
Can I use titanium cookware over an open fire?
Absolutely. Titanium has a very high melting point. However, because it is thin and conducts heat differently than cast iron, we recommend keeping an eye on your food to prevent scorching.
Shipping & Orders
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 5-10 business days, while express shipping takes 2-3 business days depending on your location.
Do you ship internationally?
Currently, we ship to the US, Canada, UK, and Australia. We are working on expanding to more countries soon.
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can also track your order in the "Account" section of our website.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return.
Does my gear have a warranty?
Yes, all TiTaCamp products come with a lifetime warranty against manufacturing defects. If your gear fails due to a production error, we will replace it.
Still have questions?
Our support team is always ready to help you with your ultralight adventure.